Terms of Service

1. Agreeing to these terms

By creating an account or using the Flexsetu website or app, you agree to these Terms of Service, our Privacy Policy and our Refund Policy. If you do not agree, do not use Flexsetu. If you use Flexsetu for an organization, you agree on its behalf and confirm that you may do so.

2. Who can use Flexsetu

• You must be at least 18 years old and able to make a binding contract.
• Each account belongs to one person or one organization. Do not share it, sell it, rent it or let others use it.
• Give accurate information and keep it up to date. Keep your password secret; you are responsible for what happens on your account.
• Before you add money, send a task for review, take work, hand in work, get paid or withdraw, you must verify your identity (people) or your business (organizations).

3. What Flexsetu is

Flexsetu is a marketplace. The agreement to do a task or a service is between the publisher or buyer and the worker or provider. We run the platform, review tasks and services, hold the money for each order and decide disputes as these terms describe. Workers and providers are independent: they are not our employees, agents or partners, and they decide how to do the work.

4. Posting tasks

• A task states its steps, what to hand in, how the work is accepted, its deadlines, its slots and the reward per slot. Write them clearly: they are the terms of every order.
• Our staff review each task before it can be listed. When a task is approved, its terms are frozen. To change them, copy the task and send the new version for review.
• Every order keeps the terms of the version it was taken under. You may accept or reject work only by those terms, and you cannot add duties through chat.
• A task is paid from your deposit. Listing it sets aside the rewards for its slots plus the platform service fee.
• Review handed-in work by the review deadline. Work you do not review in time is accepted automatically.

5. Doing tasks

• Claim a slot or apply for it as the task says, and hand in the work by the deadline.
• When the publisher asks for changes within the task's terms, make them by the new deadline.
• You are paid after the work is accepted and the observation period (24 hours by default) has passed.

6. The service market

• Verified users can list a service with its description, deliverables, acceptance standard, price, delivery time and the number of revisions each order includes. Our staff review each service, and each change to it, before it is shown.
• A buyer's order holds the service amount plus the platform service fee. The provider accepts or declines within 24 hours; if the provider declines or does not answer, the buyer gets the whole amount back.
• Once accepted, a service order works like a task order: the provider delivers, and the buyer accepts it, asks for changes or opens a dispute.
• Deployment services deliver a working address, scripts and instructions. Never exchange passwords or keys for servers or cloud accounts through the platform.

7. Deposit, payments and fees

• Your deposit can only pay for tasks and orders on Flexsetu. It is not a bank account or a stored-value wallet, earns no interest and cannot be sent to other users.
• Payments into the deposit are processed by our payment provider. We do not receive or store your full card number.
• Our fees and how refunds and withdrawals work are set out in our Refund Policy, which is part of these terms.
• We may hold money while a dispute or a review of your account is open, if we suspect fraud or a breach of these terms, or if the law requires it.
• You are responsible for the taxes on what you earn. We may ask for tax information where the law requires it.
• Do not pay or take payment for Flexsetu work outside the platform.

8. Cancellations and disputes between users

Orders are cancelled and disputes decided as our Refund Policy describes. Our support team decides from the frozen terms, the work handed in, the order's records and the evidence both sides give. Its decision settles the order and its money on the platform. It is not a court judgment or a legal arbitration, and it does not take away any right you have under the law.

9. What is not allowed

You may not use Flexsetu, or post a task, a service, a message or a file, to do any of the following:

• Break the law, or offer goods or services that are illegal, regulated without a license, or sold in breach of sanctions.
• Write fake reviews or ratings, or manipulate rankings, clicks, likes, downloads or installs, including by ordering on other stores to post reviews.
• Buy, sell, rent or share accounts, or pretend to be someone else.
• Take payment or contact outside the platform to avoid our fees or protections.
• Ask anyone for passwords, verification codes, card or bank details, or identity documents.
• Harass, threaten or exploit anyone, or post sexual content.
• Use a real person's face or voice without their permission, including deepfakes.
• Share pirated content, remove watermarks, or infringe anyone's copyright, trademark or other rights.
• Make or spread cheats, cracks or malware, or get around security measures.
• Scrape, buy or sell personal information.
• Write papers or take exams for someone else.
• Offer gambling, investments, loans or other financial services.

If you break these rules, we may reject or unlist content, freeze an order, lower your reputation, limit what you can do, suspend or close your account, and report you to the authorities.

10. Your content and the work you deliver

• You keep ownership of what you upload. You give us a license to store, show, copy and process it to run Flexsetu, including to review tasks and services and to decide disputes.
• Unless the task or the service listing says otherwise, once an order is paid out the worker or provider transfers to the publisher or buyer all the rights they hold in the work delivered for that order.
• Everything you hand in must be your own work or work you have permission to use, and must not break anyone's rights.

11. AI-generated work

If you use AI tools to make work you deliver, you must:

• follow the terms of the tools you use;
• feed them only material that you have the right to use;
• keep records of how the work was made (the tools, the source material and its licenses) and give them to us or to the buyer when asked;
• say that you used AI when the task or the order asks.

We remove work, tasks and services whose rights or origin cannot be shown, and we may decide disputes against the side that cannot show them.

12. Copyright complaints

If you believe something on Flexsetu infringes your copyright, email us. Include your contact details, what is infringed and where it appears on Flexsetu, and a statement that you are the owner or act for the owner. We review each complaint and remove content that infringes.

13. Reviews and reputation

After an order, each side can review the other. Reviews must be honest and about that order. Reputation is calculated from completed orders and final dispute decisions; you may not try to raise or lower it by other means.

14. Suspension and closing your account

You can stop using Flexsetu at any time and ask us by email to close your account. Open orders, held money and withdrawals are settled under these terms first. We may suspend or close an account that breaks these terms or puts other users at risk. We keep the records we need for orders, payments, disputes, safety and the law, as our Privacy Policy describes.

15. Disclaimers

Flexsetu is provided “as is” and “as available”. To the extent the law allows, we make no promises about the quality, legality or results of any task, service or work, or about the conduct of any user, and we do not promise that Flexsetu will always be available or free of errors.

16. Limitation of liability

To the extent the law allows, we are not liable for any indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim about Flexsetu is limited to the greater of the fees you paid us in the 12 months before the claim and $100. Nothing in these terms limits liability that the law does not allow us to limit.

17. Indemnity

You will compensate us for claims, losses and costs, including reasonable legal fees, that arise from your content, your work, your use of Flexsetu or your breach of these terms.

18. Governing law and disputes with us

These terms are governed by the laws of the State of California, without regard to its conflict of law rules. If you have a complaint about us, contact us first: most problems are solved this way. If we cannot solve it within 30 days, the claim must be brought in the state or federal courts in Los Angeles County, California, and you and we agree to their jurisdiction. Either side may bring a claim in small claims court instead.

19. Changes to these terms

We may change these terms. We post the new version here with a new date, and for important changes we also tell you in the app or by email before they take effect. If you keep using Flexsetu after a change takes effect, you agree to the new terms.

20. Contact

Company

OCEANWAVE PUPIL ART LLC

Address

8026 W 3RD ST, LOS ANGELES, CA 90048, United States

Email

oceanpupil2026@outlook.com

Phone

+1 (715) 732-6525